Contacting Fresh Baby
Our postal address is 523 East Mitchell Street, Petoskey MI 49770. We can be reached via e-mail at [email protected] or by telephone at 231-348-2706.
Fresh Baby will not collect or retain any information about you personally (that is, your name, address, telephone number, or e-mail address) unless you provide it to us voluntarily. We will collect information from the Fresh Baby Web sites in several ways. If you register for the Parent’s Club, we will ask you for personal information including, but not limited to your name, address, zip code, and e-mail address. This personal information will be stored in your personal profile. Once you have submitted this information and chosen both a valid username and password, you will be able to take full advantage of using the Fresh Baby Web site. When you make a purchase from the Fresh Baby Web site, we will also ask for your credit card information, as well as, billing and shipping information. We will send out confirming e-mails whenever you register or make a purchase, to inform you that we received your personal information or to confirm your purchase.
If you do provide us with personal information, we may retain and use that information for several purposes. First, we may store and process the information to better understand your needs and how we can improve our products and services. Second, we may retain information about your previous purchases of Fresh Baby products in order to customize our Web site services for your future visits to the site. Third, we may use your e-mail address to send you updates about new products, specials and other items of interest. If you have already submitted this information and would like to remove it, you can e-mail us at the e-mail address listed at the top of this policy and request to have your personal profile deleted. However, if you made a purchase, we will need to retain certain information for billing and shipping purposes.
Sharing of information with third parties
When you place an order through the Fresh Baby Web site, your order may be personally processed by a third party company contracted by Fresh Baby to fulfills orders. In these cases, all personal information required to process your order will be shared with this company for the sole purpose of fulfilling your order request. Except as stated above or when necessary to share your information with Fresh Baby’s third party fulfillment company or contractors for the purposes of performing services for Fresh Baby, your personal information (name, address, e-mail address or other information) will not be provided to any third party without your prior consent. We have restricted our employees, vendors and contractors from using your personal information in any way other than to provide the services contracted for by Fresh Baby
Fresh Baby does not intend to collect any personal information (such as, name, address, age or e-mail address) from persons under thirteen years of age. If a parent or guardian of a child who has provided us with such information would like the information deleted from our records, he or she should contact us at the e-mail address or phone number listed at the top of this policy statement. We will make commercially reasonable efforts to delete the child’s information from our existing files.
When you view one of Fresh Baby Web sites, we may store some information in the form of a “cookie” or similar file that is automatically downloaded to your computer. Cookies enable us, among other things, to tailor a Web site to better match your interests and preferences or to make it easier for you to use our Web site. Please be assured that cookies are safe. They are not programs that can be used to damage files, and personal information cannot be gathered from them. If you do not want cookies sent to or stored on your system, most Internet Browsers will allow you to erase cookies from your computer hard drive, prevent them from being stored or trigger a warning before a cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.
Correcting your personal information
If you registered with us, and would like to change or modify any information contained in your personal profile, please send us and e-mail to address listed at the top of this policy and we will make every effort reasonable to accommodate your request.
Links to other sites
We are aware that you may be concerned about the privacy and confidentiality of your personal information, including, in the case of a purchase of goods, credit card and billing address information. Therefore, we have taken precautions to ensure that this information is safe and secure. If you registered with us, your online account information is protected by a password chosen by you. Access to that online account requires your username and password. We recommend that you do not disclose your username and password to any other person. Additionally, concerning credit card information, we protect your transactions using a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL, and most are, your sensitive information will automatically be encrypted before being sent over the Internet. You should also know that we do not store your credit card or ordering information on our Internet server
No data transmission over the Internet will be 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Upon receiving your transmission, we make commercially reasonable efforts to ensure its security on our systems. However, you are ultimately responsible for maintaining the secrecy of your username, passwords and/or any account information.
Acceptance of these terms